Returns and Exchanges

Returns & Exchanges

To ensure the highest standards of hygiene and safety for all our customers, we do not accept returns or exchanges on any of our undershirts. Because our garments are worn as a base layer directly against the skin, we cannot restock or resell items once they have left our warehouse. This policy ensures that every shirt you receive is brand new, pristine, and has never been worn by anyone else.

Getting Your Match Right the First Time

We know that finding the perfect match is important. To help you choose with confidence and avoid a shade that doesn't blend:

• Consult our Find Your Shade Page: Use our visual chart to compare your skin depth and undertone.

• The "One-Step Darker" Rule: Remember, if you are between shades, a slightly darker tone usually disappears better under clothing than a shade that is too light.

• Reach Out: If you are truly stuck between two colors, Contact Us before you buy. We’re happy to help you find your shade.

Damaged or Defective Items

While we maintain strict quality control for our 100% jersey knit cotton, mistakes can happen. If your order arrives with a manufacturing defect or is damaged upon delivery, please contact us at support@basematchclothing.com within 15 days of receipt with a photo of the issue.